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Privacy
The Site respects users' personal information, and we will follow relevant laws and regulations, take security protection measures, and do our best to keep your personal information secure. In light of this, the service provider of this website  senro.shop(hereinafter referred to as 'we' has drafted this 'Privacy Protection Policy')(hereinafter referred to as the 'Privacy Policy') and reminds you of the following:
1. Information we may collect
In order to better provide you with goods or services, we may collect information about the Services you use and how you use them, including:
(1) Personal information: such as phone number, email, account information, etc.
(2) Device Information: We will receive and record information about the device you use (such as device model, operating system version, device settings, unique device identifier, and software) in accordance with the specific permissions you granted in installing and using the Software, and device location information (such as IP address, GPS location, and hotspot information). Wi-Fi, Bluetooth, and base stations that can provide relevant information).
(3) Log Information: When you use our Services, the system will automatically collect details of your use of our Services and save them as relevant network logs. Such as the content of your search query, IP address, browser type, telecommunications operator, language used, date and time of visit, and logs of the web pages you visit.
Please note that device information and log information are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the use of the combination, unless authorized by you or unless otherwise provided under laws and regulations. We will anonymize and remove this personal information.
In order to display to you the order information created for you, we will collect the order information created during your use of our Services to display to you and facilitate the management of your order.
In order to contact you, help you solve problems, or record solutions and results of related problems, we will record your contact information, such as the accounts you communicated with, in addition to the time, data, and duration of the communication.
2. Your personal information that we collect indirectly
In order to confirm the transaction status and provide you with after-sales services and resolve disputes, we will collect your transaction, payment and logistics information from the transaction object, payment institution, logistics company, etc. you choose or share your transaction information with the above service providers.
If you refuse to provide the above information or deny permission, you may not be able to use our corresponding services, or you may not be able to view relevant information, but it will not affect services such as browsing and searching.
3. Purposes for collecting and using information
We will collect and use your personal information for the following purposes:
(1) To be our registered user
To be our registered user so that we can provide you with the Services, you will need to provide a mobile number and email address and create a username and password. If you only need to use basic services such as browsing and searching then you do not need to register as our user and provide the above information.
(2) To push notifications
In order to improve our products or services and provide you with private search and transaction information, we will extract your browsing and search preferences, behavior habits, and location information based on your browsing and search history, device information, location information, and order information to push notifications to you.
If you do not want to receive notifications from us, you can unsubscribe at any time in accordance with the relevant prompts.
(3) to provide you with goods or services
In order to facilitate the delivery of goods or services to you, you need to provide the consignee's name, consignee's address, consignee's contact number and ID card information. If we authorize a third party to deliver, we will share the above information with the third party. If you refuse to provide this information, we will not be able to complete the delivery service.
You may order goods or services for others on this website, and you need to provide the above personal information from the actual buyer. Before we provide the above personal information of an actual purchaser, you need to ensure that you have authorization and consent.
(4) To ensure your security
In order to improve the security of your use of our Services, to protect the security of your property, other users or the public, to better prevent phishing sites, fraud, security breaches, viruses and network attacks, and to more accurately identify violations of the relevant laws, regulations or agreement rules of this Site, we may use or combine your personal information and transaction information. and device information, related network logs, and information obtained by our partners after authorization or sharing in accordance with law.
4. How we collect information
We or our third party partners may use our own cookies to ensure the proper functioning of the site, to offer you a better visiting experience, and to recommend to you content that may be of interest to you. Cookies help us identify you as a registered user with us, or to store information about your preferences or other information you provide to us. You can manage or delete cookies according to your preferences.
5. How we protect the security of your personal information
Consumer personal data or electronic communications must not be retained, used or disclosed for unauthorized or impermissible purposes, unless the consumer consents or is required to do so by law, and necessary measures must be taken to protect and maintain the confidentiality of such data.
Compliance with the rules governing electronic advertising, which must not include false or misleading statements, claims or representations, or forged or unauthorized logos or trademarks, which must include the name of the advertised product or service, the name of the service provider and any identifying characteristics thereof. , contact information for the service provider, and any other information specified by the system.
We have taken appropriate security safeguards in accordance with industry standards to protect the personal information you provide, and regularly self-examine user personal information to prevent unauthorized access, public disclosure, use, modification, damage or loss. For example, when data (such as credit card information) is exchanged between your browser and a server, it is encrypted and protected by the SSL (Secure Socket Layer) protocol; We will use encryption technology to increase the security of personal information; We will use reliable protection mechanisms to prevent cyber attacks on personal information; We will deploy access control mechanisms and make every effort to ensure that only authorized individuals have access to personal information; In addition, we will hold training courses on security and privacy protection to enhance employee awareness of the importance of protecting personal information.
The Internet is not a completely safe environment. Due to the force majeure and various possible means of attack, it is impossible to guarantee 100% information security, although we do our best to enhance security measures.
Please be aware that the information you voluntarily or even publicly share when using our Services may include your personal information, the information of others, or even sensitive personal information. The relevant information will remain in the public domain as long as you do not delete the shared information; Even if you delete shared information, it may still be cached, copied or stored independently by other users or third parties not under our control, or kept in the public domain by other users or third parties. Please consider more carefully whether to share or even share relevant information publicly when using our Services.
6. Personal information of minors
Minors may not create their accounts without the consent of their parents or guardians. We recommend that minors encourage their parents or guardians to read this Privacy Policy carefully and use our Services or our provision of information with the consent of their parents or guardians.
If we collect personal information from minors who use our products or services with the consent of their parents or guardians, we will only use, share, transfer or disclose such information as permitted by laws and regulations and with the express consent of the parent or guardian.
7. Information collected without permission and consent
According to relevant laws and regulations, the collection of your personal information does not require your permission and consent in the following cases:
(1) What relates to national security and national defense security.
(2) What relates to public safety, public health, and public interests.
(3) With regard to the criminal investigation, filing of the lawsuit, trial, and execution of judgments.
(4) Concerning the protection of the life and property of other individuals, but it is difficult to obtain your consent.
(5) Voluntary disclosure by you of the personal information collected.
(6) Collect personal information from information that has been legally disclosed publicly, such as news reports, government information disclosures and other channels.
8. We may share your personal information
We respect user personal information and will not sell or rent any of your information to third parties for their marketing purpose. We will not share your information with third parties except in the following circumstances:
Providing your personal information to trusted partners: We employ other companies and individuals to perform certain functions on our behalf. For example: delivering goods, sending letters, emails or text messages, removing duplicates in customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid search listings and links), processing credit card payments, and providing customer service. They have access to your information to perform their duties, but are prohibited from using this information for any other purpose.
Business Transfer: In order to continue to develop the Site business, we may sell or acquire stores, subsidiaries or business units. In these transactions, user information is often part of the transferred company assets, but such information (unless the user agrees otherwise) remains subject to the obligations contained in any privacy statement prior to the transfer. If the entire assets of this site or its affiliates are acquired, your information will be part of the transferred assets.
The requirements of laws and regulations or the requirements of judicial bodies
Protect the legitimate rights and interests of this website, its affiliates or users.
If you are a qualified intellectual property complainant and file a complaint, you must disclose it to the Respondent at the Respondent's request, so that potential rights disputes between the parties can be addressed.
It is not possible to provide the necessary services or deal with disputes or disagreements between you and others unless you share your information. For example: In a transaction you initiate on the Site, if any party to the transaction fulfills or partially fulfills the transaction obligation and makes a request to disclose information, we will provide the user with the necessary information such as contact information for the counterparty to complete the transaction or resolve disputes.
Obtaining Your Consent or Authorization: Except as provided above, you will be notified when your information is disclosed to third parties, and you will have the opportunity to choose not to share this information with third parties.
9. How to manage your personal information
Except as provided in laws and regulations, you can access your personal information in the following ways:
Account Information - If you wish to access or modify personal and payment information in your account, and change your password, you may perform such operations through the Personal Center after logging in to your account.
Order Information: You can check order records and transaction records at this site.
If you are unable to access this personal information through the above path, you may contact us at any time through the customer service of this site. We will respond to your request for access within 10 business days.
10. Changes to this Privacy Policy
The terms of this Privacy Policy may change from time to time. For major changes we will provide prominent notices (including displaying them prominently on the home page, via email, or even a pop-up message). If you continue to use our Services, you agree to be bound by the revised Privacy Policy.